Frequently Asked Questions

Everything you need to know about your Stetsom Store experience.

How long does shipping take?

Standard shipping typically takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on the destination and customs processing.

What is your return policy?

We offer a 30-day return policy for all unworn items with original tags attached. Simply visit our returns portal to generate a prepaid shipping label.

How do I know which size to order?

Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.

Are your materials sustainably sourced?

Yes, Stetsom Store is committed to ethical fashion. We prioritize organic cotton and recycled fabrics across our seasonal collections to minimize our environmental footprint.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and buy-now-pay-later options via Klarna and Afterpay.

Can I track my order in real-time?

Once your order ships, you will receive an email with a tracking number and a link to our tracking page where you can monitor your package's journey.